Why is failure so often a surprise? Why are we often shocked and/or unable to explain what happened to our plan? Why are we so overconfident? In love, it happens more than half the time: Most relationships where we thought we had “the one” don’t end in marriage, and half of marriages end in divorce. […]
Tag Archives: dan smaida
Customers, Relationships Sales, Sales Relationships, Selling Tips
Customer-Centric Selling is Not Enough!
08
May
May
It’s been real popular over the years for sellers to define themselves as “customer-centric.” A search for the term on Amazon yields more than 3,000 book results! There’s everything from customer-centric selling to marketing to service culture…and I think it’s wrong. What’s wrong with all the focus on customer-centricity? Being focused on customers is a […]
19
Feb
Feb
Just the other day, I threw on some of my warmest gear and went running in the cold. And I mean COLD – the air temperature was -4 degrees Fahrenheit (-20 Celsius for my international friends). While I was stumbling through a five-mile (8K) festival of frigid, I had some time to think. Many of […]
02
Nov
Nov
One of my favorite parts of this job is the chance to be a part of a great many sales meetings – from big, giant conferences to everyday district or team meetings. This past year, for example, I experienced sales meetings on four continents and seven countries, some of them outstanding. While every meeting is […]
Love and Selling, Relationships Sales, Sales Relationships, Selling Tips
The World’s Most Underrated Sales Expert
21
Mar
Mar
The World’s Most Underrated Sales Expert | Dan Smaida | Pulse | LinkedIn Here’s an excerpt from my book “Love and Selling” and a topic I’m passionate about – how to make relationships work better in sales. In the book, I go deeper into how to apply Chapman’s work to your own selling…and all your […]
08
Mar
Mar
In honor of International Women’s Day, let’s take 500 words or so to look more closely at a commonly-held belief about gender differences in selling… Over the years, I’ve been in a dozens of sales workshops when a discussion of gender breaks out, most often on the topic of listening. The prevailing view, in my […]