Dan Smaida – Wednesday, November 21, 2016 Have you ever found yourself or your sellers using questions like these? “If you were to implement this solution, what would the benefits be?” “What will the implications be if you don’t do something about the problem?” “If I can show you a way to meet your needs […]
Monthly Archives: November 2016
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Dan Smaida – Wednesday, November 23, 2016 Yesterday my son spoke at church, and I had the presence of mind to videotape it (through tears of pride and joy, of course). He did a good job, but not the A+ work he was capable of. So later that day, I played him the video. He […]
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Dan Smaida – Wednesday, November 23, 2016 It’s been real popular over the years for sellers to define themselves as “customer-centric.” A search for the term on Amazon yields 3,042 book results! There’s everything from customer-centric selling to marketing to service culture…and I think it’s wrong. What’s wrong with all the focus on customer-centricity? Being […]